PRODUCT REVIEWS

WHAT CUSTOMERS SAY

The reviews indicate that customers are generally pleased with the soft, comfortable feel and perfect fit of their purchase. They appreciate the product's smooth stitching which prevents any discomfort, as well as its brilliant, albeit darker-than-expected colours. They also appreciate how well the product washes, maintaining durability and shape. A slightly wider size range was also mentioned as a positive. A few customers found the product to exceed expected sizes and some found it tighter around the leg than expected, but this didn't deter from their overall satisfaction. The customer service received in relation to an unfulfilled gift offer was met with some disappointment. Some customers said they would continue to purchase in the future, despite a few mixed reviews on product durability. The appearance of the product was praised, indicating that it looks as good as it feels. Despite minor issues, the customers seem to view the benefits as outweighing any downsides.

AI-generated summary of customer reviews

4.7/5

Independent Feedback based on 1071 verified reviews.

Gordon Francis

Wednesday, 28 July 2021

Cheap product and poor CS

Rebecca , Lazy Panda 28 July 2021 15:27

Hello, Thank you for leaving your feedback. I am sorry to see that this has happened. Please return these items to us by following the instructions found below: www.lazypanda.co.uk/returns Apologies, Lazy Panda

Khalil Dalal

Tuesday, 06 July 2021

My socks ripped on the first day, honestly I’d like a refund

Rebecca , Lazy Panda 09 July 2021 13:49

Hello, Thank you for leaving your feedback. I am sorry to hear that this has happened. Please return this to us by following the instructions on this page:www.lazypanda.co.uk/returnsKind regards, Lazy Panda

Andy Baker

Saturday, 13 June 2020

For the record I really love sock shop. They Have been super great in the past and I’m a size 13 so it’s good to be able to buy socks that actually fit me. However these socks are terrible. Bought a few pairs and within one wash they had holes in them.

Rebecca , Lazy Panda 17 June 2020 11:10

Hello, Thank you for leaving your feedback. I am really sorry to hear that this has happened. I shall contact you directly to resolve this. Kind regards, Lazy Panda

Trusted Customer

Thursday, 11 June 2020

A hole developed after wearing them twice and they’ve worn through in four places after approx 10 times being worn. They were quite expensive compared with other brands which have lasted years. The larger size fits well around the foot but is too tight around the leg

Rebecca , Lazy Panda 17 June 2020 11:14

Hello, Thank you for leaving your feedback. I am sorry that you are unhappy with your purchase. I shall contact you directly to resolve this. Kind regards, Lazy Panda

Trusted Customer

Thursday, 06 December 2018

Wore once, washed once. Now there is a hole in one. Not due to toe nails.

Rebecca Hodgkinson , Lazy Panda 07 December 2018 09:22

Hello,

Thank you for leaving your feedback. I am very sorry about this. I shall contact you directly to resolve this matter.

My apologies, SockShop

Trusted Customer

Sunday, 31 December 2017

Way too big .................

SockShop , Lazy Panda 01 January 2018 10:56

Thank you for your recent order and for your feedback. I am sorry to hear that these were unsuitable! I will of course share your comments with the rest of the team for future reference. I can see that these have since been returned to us and a refund has now been issued. I hope this helps to resolve the matter and apologise again for the inconvenience caused. Kind regards, Tara (SockShop)

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